The opportunity

Could you help make it happen?

Are you passionate about helping people at risk of rough sleeping during the coldest winter months?

We’re seeking staff who are motivated to tackle the problem of homelessness, with the skills to create a welcoming environment for people with complex needs.

The Glasgow Overnight Welcome Centre anticipates receiving hundreds of guests seeking refuge and a warm, safe place to sleep. As a Team Leader, you will play a key role in ensuring that environment is safe, welcoming and well led.

About the role

Lead the team through the night

The Team Leader works under the direction of the Winter Project Manager and is responsible for helping deliver the Overnight Welcome Centre.

You will lead a small team of staff and volunteers, allocate tasks, support team members and have overall responsibility for guests on site and for decision-making during your shift.

Night shifts focus on creating a warm, safe and welcoming environment for people who are at risk of rough sleeping.

The post requires confidence in working with men and women with complex needs, the ability to work effectively as part of a team, and a genuine passion for people experiencing homelessness.

Working pattern

Five nights on, five nights off

Overnight Team Leader shifts run from 19:30 to 07:30, operating on a five days on, five days off rotation.

The fixed-term contract runs from 1 December 2026 until 31 March 2027, with paid accrued annual leave on a pro-rata basis.

Successful candidates must also be available for training from 16–20 November 2026. Training will include the homelessness system, personal safety, first aid, suicide prevention and overdose prevention.

What you'll bring

Leadership, patience and good judgement

You will need to be able to interact positively with people from a wide range of backgrounds, including people whose lives may currently be challenging or chaotic.

The role requires the ability to lead a team, make decisions in difficult circumstances, communicate well and help diffuse challenging situations.

Previous experience in health, social care, community or rehabilitation work is desirable, as is experience of leading staff or volunteers in a comparable setting.

Knowledge of homelessness and issues relating to drug and alcohol misuse is also desirable.

Who we welcome

Experience can take many forms

We welcome applications from people with lived experience of homelessness or asylum and immigration.