Support for you or someone you know

Supporting you and your needs

We are looking forward to a full reopening of our buildings as lockdown eases. At present we have opened for one-to-one support and our Child and Family Centre nursery is now open. However, our staff and volunteers continue to work at supporting people with a variety of needs.

Below is information around five key issues where people often ask for help:

Get help with homelessness

If you are homeless or in danger of becoming homeless, there is help available. Please get in touch and leave your contact details. One of our Project Team will contact you.

Citizens Advice have info on your rights.

If you are homeless in Glasgow and wish to apply to the City Council for accommodation, you need to contact them directly so they can assess your case:

  • Monday – Friday (9:00am – 4:45pm; 3:45pm on Fridays) you can phone any of these offices:
    • North West Community Casework Service: 0141 276 6168
    • North East Community Casework Service: 0141 276 6153
    • South Community Casework Service: 0141 276 8201
  • After 4:45pm (or 3:45pm on Fridays) or at the weekend, please phone 0800 838 502.
  • For asylum & refugee support: 0141 222 7352
  • For Prison Casework Service: 0141 770 2123

For more information visit the Health and Social Care Partnership Glasgow website.

Concerned about someone on the street

If you see someone on the street who needs help call Simon Community Scotland’s street team on 0800 027 7466 (open 24 hours a day, seven days a week). If you’re not sure how to help someone who you meet on the streets – see our helpful guide [our contact link].

Other places to get help:

Domestic violence

Asylum and refugee issues

EU Nationals

Under 18s

Women in Prostitution

Human Trafficking

  • Modern Slavery Helpline 08000 121 700
  • TARA (Trafficking Awareness Raising Alliance) 0141 275 7724
  • Also Migrant Help Scotland, listed above.
Man in despair

Get help with addictions

Our experienced Project Workers are waiting to talk to you about the help available – including: detox, residential rehab, community rehab and harm reduction. Many of our team have conquered addictions in their own lives. Please get in contact to start the conversation.

Other places to get help

Get help with mental health

Talking to someone can often be the important first step in getting help. Contact us to arrange one-to-one support through a confidential phonecall with one of our Project Workers. We can then arrange a meeting if appropriate. To enquire more about either of these then please get in contact link

Other places to get help

Get help with mental health

Get help with benefits

If you need help to get your benefits or have a question about the system, we can sit with you and work through things at your pace. Please get in contact (link), or pop down to our Crimea Street day centre.

Other places to get help:

Get help for families in Govan

Our Child and Family Centre runs a range of activities and support for children and their families; including a nursery, playgroup, baby sensory group, carers & toddlers group, parenting classes, Dads support group, kids club, youth group. Unfortunately, due to the current situation, many of these groups are on hold. We can support families in the Drumoyne & Linthouse areas if you find yourself in crisis.

Our nursery will open for the new term in August and other groups will be starting back, after lockdown, in the new school year. We are receiving applications for spaces for three-year-olds to start nursery from August. If you are living in Govan with children and are looking for help – please get in contact.

Other Places to get help:

International Community

If you need some support navigating your new life in Glasgow, our Internationals Team is here to help. Find community and connection through ESOL, a Women’s Group, Bible Study, and outdoor activities. We can support you through the asylum process. We can also offer advocacy and support in areas such as housing and benefits. Contact Helen or Adam.

You can also get help from:

Scottish Refugee Council – 0141 248 9799

British Red Cross – 0808 196 3651 or 07590 445367

Migrant Help – 0808 801 0503