One to one support
We have created the new post of Counsellor at Glasgow City Mission, in response to the serious mental health needs of many of our guests. Anthea, a former Project Worker, is providing much needed one to one counselling sessions.
One to one support is a key area of our work. It is through these relationships that we often see most progress in the lives of our guests – for example guests choosing to go to rehab.
Making phone calls, sorting out housing issues or filling out forms can be daunting. Project workers help our guests with all these tasks, equipping them to be able to do more for themselves over time. We can also advocate on our guests’ behalf, for example to ensure they are in appropriate accommodation or are receiving the correct benefits.
During lock down we were still able to provide this support through staying in touch with our guests by phone.
At Glasgow City Mission we offer chaplaincy support across all three projects. Our chaplain Marion Carson says, “It is my responsibility to provide and oversee pastoral care for guests, volunteers and staff. I also have a teaching and training role, helping staff and volunteers to deepen their faith and to build up Christian community in which vulnerable people can flourish.”