CITY CENTRE

Our city centre project is a daycentre

Due to the ongoing pandemic, the majority of services provided at our City Centre Project are currently on hold until further notice. Please visit our COVID-19 page to find out more information.

Our city centre project is a daycentre where we work with adults affected by homelessness, addiction, loneliness and poverty.

Our guests may be staying in hostels, hotels, temporary flats or rough sleeping. We meet immediate needs, work with our guests on improving their physical and mental health, help them access more suitable housing, support them to address their addiction issues and enable them to fulfil their potential and to flourish in their communities.

One to one support

Counselling

We have created the new post of Counsellor at Glasgow City Mission, in response to the serious mental health needs of many of our guests. Anthea, a former Project Worker, is providing much needed one to one counselling sessions.

Advocacy

One to one support is a key area of our work. It is through these relationships that we often see most progress in the lives of our guests – for example guests choosing to go to rehab.

Making phone calls, sorting out housing issues or filling out forms can be daunting. Project workers help our guests with all these tasks, equipping them to be able to do more for themselves over time. We can also advocate on our guests’ behalf, for example to ensure they are in appropriate accommodation or are receiving the correct benefits.

We were still able to provide this support on an individual basis.

Chaplaincy

At Glasgow City Mission we offer chaplaincy support across all three projects. Our chaplain Marion Carson says, “It is my responsibility to provide and oversee pastoral care for guests, volunteers and staff. I also have a teaching and training role, helping staff and volunteers to deepen their faith and to build up Christian community in which vulnerable people can flourish.”

Moving on support

Urban

Urban is our ‘moving on’ project for our guests who have passed the crisis point in their lives. Through classes, short-courses and goal-setting, guests can discover and develop their skills, grow in confidence and move forwards, for example into paid work, voluntary opportunities or college. In 2019, 28 of our guests got into paid employment.

International Community

As an organisation, we seek to respond to the needs of vulnerable people in our city regardless of race, ethnicity, cultural heritage, sexuality or gender. This diversity has enriched our community, but we recognise that many of our international guests will have nuanced and specific support needs, which our Internationals Team work to address. These new Glaswegians are made up of those with no recourse to public funds, those who are stateless, asylum seekers, refugees, migrants and many others.

As a Home Office designated “dispersal city” Glasgow is now home to many vulnerable people seeking asylum in the UK. We journey with guests as they navigate the often confusing and lengthy process of claiming asylum. We recognise that community and connection can be essential and transformative, and we strive to create a culture where our guests in the asylum process can support one another. As well as providing opportunities for English language, volunteering, skills development and cultural integration, we also partner with specialist organisations to ensure the needs of our guests are met.

After a successful claim for asylum, new refugees encounter a daunting array of next steps. These can range from accessing permanent housing, accessing rights and seeking work, and generally navigating life in Glasgow. We offer support and advice during this time on a one-to-one basis.

More recently, there have been many changes to UK immigration law as a result of Brexit which impact the EEA nationals in our community. It is a challenging time for migrants and migrant workers, and we anticipate an increase in the numbers of people left destitute by these changes. Our team continue to work with other agencies in the city, to ensure positive outcomes for these guests.

Internships

Our internship scheme is for our guests who have demonstrated that they are ready to be given more responsibility and enables them to get paid work with us along with an SVQ in social or child care.

These roles provide opportunities to gain people skills, build confidence and gain valuable work experience. A key part to the Guest Internship is the undertaking of an SVQ in Health and Social Care level 2 or 3 depending on previous experience and education. This is the route taken by most applicants but we also consider those looking to develop in the areas of childcare, catering or media with appropriate qualification. The Guest Internship is a paid position for 25hrs per week.

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