Providing emergency accommodation for people sleeping rough in winter

Despite the ongoing pandemic, all services at the Glasgow Overnight Welcome Centre remain unchanged. Please check our COVID-19 page for additional and new information.

Glasgow Overnight Welcome Centre

We opened our first Winter Night Shelter in 2010 as a response to rough sleeping during a severe winter. This year our service has changed and we have opened our Overnight Welcome Centre in a city centre hotel. The Centre will be open from 1 December 2020 to 31 March 2021.

This year our Overnight Welcome Centre (OWC) looks quite different from our previous night shelter to enable our guests to distance and to self-isolate if necessary. The OWC is based in a local hotel and is a 24-hour service.

The OWC provides safe, emergency accommodation to anyone at risk of rough sleeping in Glasgow during the cold winter months. As with the night shelter in previous years, we anticipate lives will be saved, for example, because the trained team is able to spot and respond when someone is experiencing the effects of a drugs overdose.

We provide a hot evening meal which is made at our city centre project and then transported to the OWC. There is a stronger focus than ever on working with partners to enable guests to quickly move on to settled accommodation. Having a 24-hour service and a member of staff in the hotel at all times makes it easier to build up relationships of trust and work with guests to find them accommodation. The capacity is 25 guests at any one time. Although it is a hotel rather than mattresses on the floor – it is still considered emergency, temporary accommodation and should only be needed as a last resort. As ever, it is our hope that demand will be low due to people being safely accommodated before they need to stay at the OWC.

We opened on 1 December 2020 and will run till 31 March 2021.

Previous reports:

Housing Settlement Officers

New to our team for 2020/21 are our Housing Settlement Officers, Lorna McIntosh and Pam Mellstrom. Lorna and Pam are job sharing in a post that is funded by Homeless Link using money raised by Comic Relief. They are tasked with following up with all guests that stay at the Overnight Welcome Centre to ensure they move onto appropriate accommodation. Lorna and Pam will work closely with our partners as we work towards a brighter future for our guests.

Working in partnership

The Glasgow Overnight Welcome Centre is a project managed by Glasgow City Mission in partnership with other charities, organisations and housing associations concerned with tackling homelessness. Partners include:

Housing First Glasgow

Housing First Glasgow